We can handle the communication regardless of the distribution channel
IBCDYNAMIX is a service developed to enable companies manage multichannel customer relationships & communication from concept, production, delivery and archiving of any physical or electronic document (mail, email, SMS, HTML, social networks).
Enhance customer loyalty with more modern, personalised and informative communication.
Multi-channel communication is when a customer searches for your product online, fills out the contact form on his smart phone and sends the signed contract to you by post. Your CCM solution and strategy must be able to handle this and even go one step further towards omni-channel communication.